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After You Sign In, Here’s How To Find Your Favourite Titles:
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After making another withdrawal on July 19, the player still had not received the money, despite providing all requested documentation. Despite being told to wait 5 days, no payment was received, and the withdrawal amount was returned to the account. Consequently, the complaint was marked as ‘unresolved’, and the player was advised to reach out to the Curaçao Gaming Authority for further assistance. The Complaints Team had contacted the casino for clarification, but the casino failed to respond with any details regarding the account closure. After that the casino closed the user’s account without explanation.
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Customer Support and Help Features
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Payment methods
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The player from France had been waiting over 20 days for a withdrawal of 950 euros, which he had requested three weeks earlier. Because of our findings, we recommend proceeding with caution if you decide to play at this casino. Fast and dependable assistance helps resolve issues such as payment delays, account queries, or questions about promotions. Strong customer support is essential for any online casino in the UK.
We advised the player to contact their payment provider for investigation, as the casino could not intervene in such cases. The player from the UK deposited £40 and won £180 but faced payout refusal because the casino requested verification of a virtual card used a year ago, which the player no longer possessed. Despite verifying the new bank statements, the casino locked the player’s account without explanation. The player from the United Kingdom had registered with Betzino, made a deposit of 750€, and after verifying his account, won 2500€. We intervened by communicating with the player to gather all necessary information, including verification of his identity, gaming activity, and payment method. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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